I. PERSONAL DATA
In general, it is possible for you to visit the SICOBEL Site without providing any personal information about yourself. In any case, you are under no obligation to transmit this information to SICOBEL.
However, in the event of a refusal, you may not be able to benefit from certain information or services you have requested. In this respect, SICOBEL may in some cases ask you to provide your name, first name, address, e-mail address, telephone number, company (hereinafter referred to as “Personal Information”). By providing this information, you expressly agree that it may be processed by SICOBEL, for the purposes indicated in point 2 below as well as for the purposes mentioned at the end of each form.
In accordance with the General Data Protection Regulations adopted by the European Parliament on 14 April 2016, and the amended Data Protection Act of 6 January 1978, SICOBEL informs you of the following points:
1. Identity of the controller
The controller is the company SICOBEL, whose registered office is located at 104 avenue Frédéric Mistral – 38 670 Chasse-sur-Rhône –
Tél. : + 33 (0)4 78 48 8376
2. Purposes of the processing operation
SICOBEL may process your Personal Information:
(a) for the purpose of providing you with the information or services you have requested (including sending commercial offers, newsletters, white papers, etc.); and/or
(c) for the purpose of contacting you about various events related to SICOBEL, including but not limited to product updates and customer support; and/or
(d) for the purpose of meeting legal obligations.
Only SICOBEL is the recipient of your Personal Information. These, whether in individual or aggregate form, are never passed on to a third party, notwithstanding the subcontractors used by SICOBEL (you will find more information about them in point 7 below). Neither SICOBEL nor any of its subcontractors market the personal data of visitors and Users of its Site.
4. Shelf life
The data collected are kept for a limited period of time, depending on the purpose of the processing.
Where the legal basis is the performance of the contract, they shall be kept for the period necessary for the management of the commercial relationship and then deleted in accordance with the requirements of French legislation.
When customer data are used for commercial prospecting purposes, the retention period is three years from the end of the commercial relationship, collection or last contact and then deleted.
5. Computer Rights and Freedoms
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the postal address mentioned in point 1.
Right of access and communication of data
You have the right to access Personal Information about yourself.
However, due to SICOBEL’s obligation of security and confidentiality in the processing of personal data, you are informed that your request will be processed subject to proof of your identity, in particular by producing a scan of your valid identity document (in the case of an electronic request) or a signed photocopy of your valid identity document (in the case of a written request).
SICOBEL informs you that it will be entitled, if necessary, to object to manifestly abusive requests (in terms of their number, repetitive or systematic nature).
To help you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the link following a letter template developed by the Commission Nationale de l’Informatique et des Libertés (the “CNIL”).
Right to rectify data
Under this right, the legislation empowers you to request the rectification, updating, blocking or deletion of data concerning you which may prove to be inaccurate, erroneous, incomplete or obsolete.
In addition, you can define general and specific guidelines regarding the fate of personal data after your death. If necessary, the heirs of a deceased person may request that the death of their loved one be taken into consideration and/or that the necessary updates be made.
To help you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of one of your deceased relatives, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the link following a model letter prepared by the CNIL.
Right of opposition
The exercise of this right is only possible in one of the following two situations:
1/ When the exercise of this right is based on legitimate reasons; or
2/ When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
To help you in your approach, in particular if you wish to exercise your right of opposition by means of a written request addressed to the postal address indicated in point 1, you will find by clicking on the link following a model letter prepared by the CNIL.
6. Response times
SICOBEL undertakes to respond to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed 1 month from the receipt of your request.
7. Authorized service providers and transfer to a third country of the European Union
SICOBEL informs you that it uses its authorised service providers to facilitate the collection and processing of the data you have provided us.
SICOBEL has previously ensured that its service providers implement adequate guarantees and comply with strict conditions regarding confidentiality, use and data protection. In particular, vigilance has been focused on the existence of a legal basis for any transfer of data to a third country.
8. Complaint to the competent authority
If you consider that SICOBEL is not fulfilling its obligations with regard to your Personal Information, you may make a complaint or request to the competent authority. In France, the competent authority is the CNIL to which you can send an electronic request by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.
1. General information on cookies on the SICOBEL website
SICOBEL, as the publisher of this website, may install a cookie on the hard disk of your device (computer, tablet, mobile etc.) in order to guarantee you a smooth and optimal navigation on our website.
Cookies” are small text files of limited size that allow us to recognize your computer, tablet or mobile phone in order to personalize the services we offer you.
The information collected through cookies does not in any way identify you by name. They are used exclusively for our own purposes to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except when SICOBEL has obtained your prior consent or when the disclosure of this information is required by law, by order of a court or any administrative or judicial authority authorised to deal with it.
To help you better understand the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the SICOBEL website, their name, their purpose and their storage period.
2. Configuring your cookie preferences
You can accept or refuse the deposit of cookies at any time
When you first connect to the SICOBEL website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the SICOBEL website (by loading a new page or by clicking on various elements of the site for example), you accept the placement of cookies on your device. You are also deemed to have given your consent to the deposit of cookies by clicking on the “X” icon to the right of the banner at the bottom of your screen.
Depending on the type of cookie involved, it may be necessary to obtain your consent to deposit and read cookies on your device.
a. Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l’Informatique et des Libertés (CNIL), certain cookies are exempt from prior collection of your consent insofar as they are strictly necessary for the operation of the website or have the exclusive purpose of allowing or facilitating communication by electronic means. These include session ID, authentication, load balancing session cookies and cookies to customize your interface. These cookies are entirely subject to this policy insofar as they are issued and managed by SICOBEL.
b. Cookies requiring the prior collection of your consent
This requirement applies to cookies issued by third parties that are described as “persistent” as long as they remain on your device until they are deleted or expire.
As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This cookie family includes audience measurement cookies (including Google Analytics), advertising cookies (which SICOBEL does not use) and social network sharing cookies (including Facebook, YouTube, Twitter and LinkedIn).
Audience measurement cookies collect statistics about the use and usage of various elements of the website (such as the contents/pages you have visited). These data contribute to improving the ergonomics of SICOBEL’s website. We do not collect your personal information (such as your name or address).
An audience measurement tool is used on this website:
Google Analytics, you can set not to send any information to the Google Analytics service.
Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the SICOBEL website, in particular through a “button” application sharing according to the social network concerned. Four types of social network sharing cookies are available on the SICOBEL website:
c. You have various tools for setting cookies
Most Internet browsers are configured by default so that cookies are allowed. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected or only part of the cookies are accepted or rejected depending on who issued them.
WARNING: We draw your attention to the fact that refusing to accept cookies on your device may nevertheless affect your user experience and your access to certain services or features of this website. If necessary, SICOBEL declines any responsibility concerning the consequences related to the deterioration of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the functioning of the site. These consequences cannot constitute damage and you may not claim any compensation as a result.
Your browser also allows you to delete cookies that already exist on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing but cause you to lose all the benefit of the cookie.
Please read below the multiple tools available to you so that you can set up the cookies placed on your device.
d. The configuration of your Internet browser
Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find below the links to the help you need to access the menu of your browser provided for this purpose:
Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
For more information on cookie control tools, you can consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.